Last updated: OCTOBER 2026
Terms of Service
Our service
ProFlow Dental LLC (“ProFlow,” “we,” “us”) connects California dental practices with people interested in implant and restorative treatment. We contact each person by phone to confirm their interest before sharing their details with a participating practice. These terms cover your use of proflowdental.com. Services for dental practices are also governed by a separate written agreement, which takes priority if the two differ.
Not a dental provider
ProFlow is not a dental practice. We do not diagnose, treat, quote prices or give clinical advice. All treatment decisions, pricing and patient care are the sole responsibility of the dental practice.
Orders and changes
Practices order a set number of verified patients each month. Order sizes can be changed for the following month by giving us notice before [the 25th of the current month].
Fees and payment
Fees are set out in your agreement and invoiced [monthly in advance]. Payment is due [on receipt] unless otherwise agreed in writing.
Patient quality and replacements
If a patient we send does not meet our verification standards, tell us within 5 full days of delivery and we will review it. Approved requests are replaced in a future delivery. We cannot guarantee that any patient will book, attend or accept treatment.
Using the website
You agree not to misuse the website, copy its content, or submit false information. We may update the website and these terms at any time. The “last updated” date shows the latest version.
Limitation of liability
To the extent allowed by law, ProFlow is not liable for indirect or consequential losses arising from use of the website or our services.
Governing law
These terms are governed by the laws of the State of FLORIDA.
Questions or concerns
If you have a question or a concern about our service, email rick@proflowdental.com or call (561) 866-4492. We’ll respond within two business days.